Winning Interactions AI Assistant - Privacy Policy

Introduction

Welcome to Winning Interactions by Boxalino AG. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our app and tells you about your privacy rights and how the law protects you.

Consent

By using our app, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Registration Information: When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Google Storage Access: For Google login access, we require your explicit consent to access your confidential files stored in Google Storage, including detailed financial numbers of your company.
User App Preferences: We collect information about your preferences and settings within the app, including layout customizations, language settings, and any preferences set for app notifications or functionalities.
Content Creation: We collect information about the content you create within the app. This includes posts you make, comments you leave on other users' posts, and any other forms of user-generated content.
User Behavior: We collect data on your interactions within the app, such as the features you use, the pages you visit, your navigation patterns, videos you watch, and how you interact with other users' content.
Forwarded Content: If you forward any content to the app for the purpose of creating new content, we collect that content. This could include text, images, video, audio, or any other formats you use to express yourself or interact within the app.
Formats of Content: The content can be in various formats, including but not limited to text, pictures, videos, and audio. We collect and store this content to provide and improve our services.

How We Use Your Information

We use the information we collect in various ways, including to:

Operate and Maintain Our App: Provide, operate, and maintain our app.
App Improvement: Improve, personalize, and expand our app.
Usage Analysis: Understand and analyze how you use our app.
New Features Development: Develop new products, services, features, and functionality.
Communication: Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the app, and for marketing and promotional purposes.
Email Communication: Send you emails.
Fraud Prevention: Find and prevent fraud.
Feedback Utilization: Use any feedback, comments, or suggestions you provide to improve our app and services. This includes creating notifications based on your feedback and activating automated and non-automated workflows.
Workflow Activation: Implement automated and manual workflows that involve not only personnel from your company but also employees and partners of Boxalino. This utilization aims to enhance the app's functionality, address your needs more effectively, and foster collaboration and communication between all involved parties.
Collaborative Features: Enable and support features that require or benefit from collaboration between your team and ours, as well as with our partners, to provide a more integrated and efficient experience.

Log Files

Winning Interactions follows a standard procedure of using log files. These files log visitors when they use apps. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

Google Storage Access

Extent of Access: By consenting to Google login access, you allow Winning Interactions to access specific files in your Google Storage. This includes, but is not limited to, detailed financial numbers of your company and data about your customers. It is essential to understand that the scope of this access encompasses various types of sensitive and critical business information.
Financial Data Access: The access granted to Winning Interactions may include detailed financial reports, budgets, forecasts, transaction histories, and other financially significant documents and data. This information is crucial for the app to provide relevant functionalities and insights.
Customer Data Access: In addition to financial data, our access extends to information about your customers that you have stored in Google Storage. This can include customer names, contact details, transaction histories, preferences, and any other customer-related data that you manage through Google Storage.
Purpose of Access: The purpose of accessing these files is to enable the functionality of Winning Interactions, which may include data analysis, report generation, and other app-specific features that rely on this data.
Confidentiality and Security: We are committed to maintaining the confidentiality and security of your files. Access to your Google Storage will be strictly used for providing the services of Winning Interactions and will not be used for any other purposes without your explicit consent.
User Consent and Understanding: By providing your consent for this access, you acknowledge and agree that Winning Interactions will have access to sensitive financial details and customer data stored in your Google Storage. It is critical for users to understand the extent of this access and to ensure that appropriate internal authorizations and considerations have been made before granting such consent.

Data Protection

Boxalino AG is deeply committed to the highest standards of data protection and security. Our approach to handling your personal information and data is built on a foundation of respect for user privacy and compliance with the strictest data protection laws.

Rigorous Security Measures: We employ sophisticated security measures to protect your data, including advanced encryption, firewalls, and secure server environments. Our commitment to data security is unwavering, and we spare no effort in safeguarding your information.
Compliance with Data Protection Laws: We rigorously adhere to all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) for our European users. Our policies and practices are designed to meet or exceed legal requirements, ensuring a high level of data protection.
Continuous Monitoring and Improvement: Our systems and practices are regularly reviewed and updated to address evolving threats and to maintain a robust defense against unauthorized access or data breaches.
Transparency and Responsibility: We believe in transparency and accountability in our data practices. While we are committed to protecting your data, we also encourage our users to exercise caution and protect their own personal information, especially in public or unsecured settings.
Proactive Incident Management: In the unlikely event of a data breach, we have a comprehensive incident response plan to swiftly address and mitigate any risks. We commit to communicating openly with our users about any such incidents and to taking prompt remedial action.

Please note that while we strive for the highest level of data security, no system can be 100% secure. We, therefore, cannot guarantee absolute security, but we pledge to respond swiftly and responsibly to any security challenges and to continuously enhance our data protection measures.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@boxalino.com